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Effective Date: 21 May 2024

sistemaFutura (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, and your rights under laws such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
 

1. Information We Collect

We collect two types of information:

1. Contact Information – When you request information online, we may collect your name, email address, phone number, and any details you choose to provide.

2. Research Participation Data – When you participate in our interviews or surveys, we collect your responses. Before analysis and reporting, responses are anonymized so that individuals cannot be identified.

We do not sell personal information.

2. How We Use Information

• Contact Information is used to respond to your inquiries, provide information about our services, and communicate with you.

• Research Data is used for study purposes only. Reports and outputs are created from anonymized or aggregated data.

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area, we process personal information based on:

• Consent – e.g., when you agree to participate in a survey.

• Legitimate Interests – e.g., responding to your requests for information.

4. Sharing Information

• We do not sell your personal information.

• We share information only with trusted service providers (e.g., email or survey platforms) as necessary to deliver our services.

• Research data is shared only in anonymized or aggregated form.

5. Data Retention

We keep personal information only as long as needed for the purposes described here, or as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and Portability – You can request a copy of the information we hold about you.

• Correction – You can ask us to correct inaccurate information.

• Deletion – You can request that we delete your personal information, subject to legal obligations.

• Opt-Out of Sale/Sharing (CCPA) – We do not sell your personal information, but California residents may still exercise this right.

• Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at [Contact Email]. We may need to verify your identity before processing requests.

7. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. We take reasonable steps to ensure adequate protection of your data.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access or disclosure.

9. Children’s Privacy

Our services are not directed to children under 13 (or 16 in the EU), and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
hello@sistemaFutura..com